Ordered/paid for perfume 30/11 to be delivered to store 5/12. It never arrived. Ive been to the shop 3times and was given different advice. Ive also phoned 4 times. Ive 'eventually' been told it wasnt dispatched / lost but they cant dispatch it now!!!! I bought the perfume at the sale price of £42. Its now £70 so through no fault of my own ive missed out on that price. Ive been offered a refund (not arrived yet) but i cant understand why i cant be sent a bottle considering its 'in stock' online and in the shops??? Terrible customer service, i wont be using them again
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