Ordered two aftershave only one arrived in the box. Phoned boots and they originally said they would refund I then chased it up because the refund hadn't gone in the bank. To be then told they had conducted their investigations and they wouldn't be refunding in effect saying I had stolen/lost the product even though the box they had sent was too small for two products. Surely after reading all these complaints they should be conducting their own investigations to see whats wrong with their own procedures. I've spent £100s at Boots over the years. AVOID AT ALL COSTS