Absolutely shocking customer service. Reading many complaints about the same thing.
Ordered two bottles of aftershave just before Christmas only one arrived. Emails back and forth over 4 weeks. They kept saying it’s been delivered and there is nothing we can do, basically drawing a line under it and expecting me to lose £59. I feel cheated and will not be using them to buy goods online again .
They obviously have some kind of problems in their dispatch department as items keep going missing without explanation! Avoid at all costs!
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