Been a very good customer and have spent a lot of money with Boots over the years and I am now very disappointed with the company.
I tried to place an order for just over £60 using the code POINTSBOOST10 but it would not work as another promo was already uploaded onto my account. I couldn’t delete the other reward on my account. I called your customer care team and was transferred to advantage card team who said they couldn’t deal with it and also said they had many people calling today with the same problem so they transferred me back. I was told they couldn’t do anything about it either. Unbelievable. I asked to speak to a Manager but was refused.
You have lost a very loyal customer.
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