Today I visited Boots in High Street Barnstaple, to make purchases from the Number 7 section. I always use NO7 and asked the assistant some advice, her name was LYNN She was truly excellent! we spoke about a number of things, which included my experience of Breast Cancer and how my eyebrows had never grown back after chemotherapy. I then bought some No7 products. I left and she called after me and explained that some of her team had suggested some alternatives for my eyebrows. Lynn was excellent, a real credit to your organisation, very easy to talk to and she is definitely in the right job!! I thanked her personally, but felt that she needed a mention on a wider arena to recognise her skills. Many thanks Deborah Huggons