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Sakina
Honestly Boots doesn't even deserve one star! Please avoid making any online orders with Boots especially prestigious items such as perfumes! I had placed an order for a one million perfume along with FCUK gift set and two deaodrants. I received everything apart from the One million perfume! On contacting customer service, they said they will investigate and it will take 5-10 days. I kept on waiting for a refund but at last they refused! They said their investigations show the perfume was packed? However here I the customer did not receive it?! My parcel did not have the perfume in it but Boots did not care. They literally have kept my money to increase their profits. Pathetic company ever! Never will I ever shop again for Boots! Worst company, worst customer service!
9 months ago
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Boots has a 2.6 average rating from 1,815 reviews

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