If i could give boots online no stars I would. Honestly this is the worst service I have every received. Having ordered the same medication for months and months with an average of £250 per order, I decided to go elsewhere. I am not one to not give second chances so when my new supplier didn't allow me to collect ( which is preferred as its refrigerated medication), I returned. Only to asked a million questions which i responded to almost immediately, then the order was never processed, I am talking over 5 days. Leaving me without this medication. Its honestly a shambles, online meds are supposed to be an easier way in ordering medications but its anything but, totally useless and not fit for purpose. When challenged Boots simply say its not our problem its boots.com and runs separately, zero ownership taken even though Boots take the money before ordering, beware I wont be going back and will advise everyone in my network to avoid this franchise, Superdrug has always delivered on their promises, its a pity they don't have the medication I am on!