I went today to folkestone boots to return broken hairdryer which i bought last year. The lady at counter brushed me off i had to complain to manufacture company. When i said it hasnt been a year yet she asked for receipe. She said i can exchange or get money back-fair enough but when i asked i used voucher towards to it can i still use it she went no its saving. I politely said it was bday voucher and I am loosing £10. She abrutly talked to me and wouldnt accepted it. I chose then hairdryer minus ten pounds i lost. I wouldnt be buying any elec.goods and def.not using vouchers!!!!