Is this even legal? I placed an order online yesterday and paid with Apple Pay; I was a bit surprised that there was no confirmation screen for me to check the details before placing the order, but the process seemed quick and slick so I wasn't complaining. Today I logged into my account and noticed that the delivery address had been transferred from Apple Pay incorrectly, the street name doesn't appear in Boots' system. To be clear, this was an automatic transfer of the address, I wasn't involved in any way- also, I don't have any problems with other suppliers when I use Apple Pay, so I imagine the problem is with Boots and them alone. So I called customer service and explained the problem. The apologised politely enough and then POINT BLANK REFUSED to change any part of the delivery information! Instead they want me to wait for an email from the Post Office, then try to arrange delivery to the correct address - i.e. the Post Office and I need to work together to fix Boots' error! I'm not even sure this is possible as I'm pretty sure some Post Office deliveries cannot be changed or rescheduled once they send their confirmation email - but I'll have to wait and see once the email arrives. Is it even legal to send goods to an incomplete address, knowing that the buyer will not receive them?