Once again, 6 + customers waiting in an otherwise empty store at the Leatherhead Pharmacy counter. One person serving, only wanting Ibuprofen I still had to join the queue as was told no one else allowed to serve 'over the counter' products. When a second assistant came out (first had by then 'disappeared'), on hearing another customers mild rebuke about lack of service she promptly replied, not with an apology but with 'you know I don't have to serve you'. Supermarkets and other services would quickly open another till, Boots consistently ignores you in medium / small stores.