Have ordered online and bought in store, a fair few hefty orders but when I tried to order just now was told that I did not have any points or indeed an 'advantage card'. I took a screen shot of the last order I made which cost some £65 but then discovered that the 'contact us' email button which I could have sent the screen shots through is defunct so I can't prove that I have a card or that I have a fair few points from previous orders. Very disappointing from a company I used to have faith in.
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