Placed order for child car seat with delivery date of 24th Feb 17 . Still awaiting. Phoned Boots on 24th and told to hold, while they check with Hermes , fed up after 10 mins. Boots replied by email on 25th stating Hermes have problems with accessing the property . Phone Boots and told to hold , this time suggested they rang me . Yes they rang back and stated Hermes had problems with the vehicle but it would be delivered on 26th . No item on 26th , Phoned Boots , normal hold and I will find out , I requested phone back and they did , Hermes could not deliver on 26th but they would bring it 27th . The main problem is Hermes do not give delivery time slot . I feel Boots have washed they hands of the matter and Hermes will bring the item when they want . I would not buy items from Boots that had to be delivered. If I known before buying it came via Hermes I would not purchased the items