I should have gone behind the counter and got my prescription myself. Too much messing around by staff as they clearly didn't know what they were doing. It seems as if the staff shouldn't have been at work as they really wanted to enjoy the sunshine. I don't think the care about customer service any more - all they care about is making profit from the items they sell. After all that's what most shops and businesses are out to do and to not care about anything else. Would not recommend or return.
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