I first visited a Boots opticians around 10 years ago in the white rose centre in leeds. There I had my eyes tested and was told the best lenses to get were aspheric thin lenses. This turned out to be wrong as they are only meant for long sited people and i am short sited. This took 4 after care visits to be rectified. No discount for my wasted time was offered and they wanted to charge me for new lenses. After this I vowed never to use a Boots opticians again. Hoever the company I work for sent me to a Boots opticians in Stockton-On-Tees for safety glasses and I have discovered that over the 10 years I havent used a Boots opticians they have not improved. I booked an eye test for the 4/06/2017 at 11:35am. I arrived 10 minutes early and there were only 5 people in the shop and three were staff. I was made to wait till 12:15 for my eye test as they saw a customer without an eye test oppointment first. After picking some frames I asked the assistant if my perscription was suitable for the frames as they catalouge showed that some frames could only take up to a -4 or a -5 and I take nearly a -6. I was assured by the assistant that all the frames could take my perscription. Exactly 1 week later they phoned to say the frames would not accomodate my perscription. I had to travel back to the opticians to be fitted for another set of frames. I was told these would be urgently expedited due to Boots mistake. Its been 22 days since the glasses were first ordered and still no word from Boots. There customer services do not reply to emails even though they claim they will be answered in 2 days. Do NOT use a Boots opticians.