Why is it that in our Minehead store our prescription is Never ready when we go to collect it on the day we have been told. This is happening now all the time. The staff in the Pharmacies are so unhelpful, and miserable. Is it so bad to work for Boots? What has happened to the helpful smiling people we see in other store? Does Boots training need to be improved in customer relations. Most of the time the Pharmacies English is very poor and hard to understand, and this makes it difficult for elderly hard of hearing pensioners. Very disappointed in how our local store is doing.