During a visit today I was at the Ysl cosmetics counter and wanted a price of a lipstick, I waited several minutes and finally called a woman who was behind the counter to help me, she was rude and abrupt when I asked for the price and replied its not my counter! She seemed inconvenient to find a price and when she did she just snapped 28 and before I could ask to have it she turned and walked away so I thought I wouldn't bother any further as clearly I couldn't buy it if she wasn't going to serve me. Also at the 2 minute silence Boots did not turn off the music the play in store and we had to stand just listening to it trying to do the remembrance, totally unacceptable and disgraceful, won't be shopping there again!