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FRUSTRATED, UNIMPRESSED CUSTOMER
I spent a great deal of my Sunday afternoon completing an online shop for boots in the vain hope that it would save me time .... Not so!!! On finishing and with current vouchers in-hand, I proceeded to input voucher details to which each and every one was met with INVALID... Not so!!! Then I tried to delete each and every item and even empty the damn basket - this took for what felt like an eternity... In frustration, I closed down the browser. I am not quite sure who set this online facility up, but in my opinion, they need to change their day job. Quite frankly, it is complete rubbish... Unimpressed and will definitely not recommend it to anyone. What is the point in having a points card that you cannot utilise to the full online with your account nor in fact input voucher details?? I think that the 6 years olds that I teach could teach your online technicians a thing or two...
7 years ago
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Boots has a 2.6 average rating from 1,834 reviews

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