I am really disgusted with the way I have been treated by Boots this year, I would not recommend anyone to use them due to their lack of customer service and dew-diligence. I recently purchased a promotional offer which I was guaranteed delivery to store by the 11/12/2017. I visited the store on the 11/12/2017 and it was closed even though the opening time was 7pm and I had arrived at 5pm. So I visited the next day (12/12/2017) and was told my order had not arrived and that I would have to wait, which I had no problems with. However, it would have been better if I was notified of this and told that it may come between dates and not wasted my time. A day later I received some emails telling me my order had been refunded and then reorder and due for delivery by the 15/12/2017 and upon collection Boots has removed items from my original order which had been processed and then resent. I was not notified why this happened or even given the option to cancel my order after the change. I then called customer services and I was told that it was tough and that you can return them if you want, I am very disgraced in the lack of communication and support from Boots and will not be buying from them again.