The service at the tills is hit and miss. Some of the staff are helpful but I'm sorry to say a lot of them are not and this compares badly with the standard of service in most other shops. The last time I went in the assistant did not offer to help with putting my purchases in my bag and then pointed out that a lady behind me was waiting! This was despite the fact that I am one of your older customers. A number of staff (not the young ones) have an attitude problem. They are much more considerate at Superdrug. Even with points I'm fed up with Boots. You don't offer a paper bag for items bought.