I purchased some items at Heathrow airport in the boots store and was not given a sealed bag to travel with to place my items into, when I got to Bangkok airport I had my items confiscated which was very upsetting as I needed these items for my holiday. I sent Boots an email who said it wasn’t up to them to provide a Sealed bag ! Really then who is it up to ? shocking service , I won’t be buying my products from them in future as they should at least put there hands up to saying a sealed bag SHOULD have been given to me at the time of my purchase at an airport not just dismissing me really shocking.
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