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Rhian
Purchased a nail varnish online to collect in store, process was very smooth all arrived on time. Went to collect to find a big plastic postage bag filled with plastic bubble wrap and plastic wrap, total overkill. I understand that the product needed to be protected but some brown paper or tissue paper would have done the trick. Nowadays this isn't acceptable. Very unimpressed, defiantly won't be using again if this is standard practice.
6 years ago
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Boots has a 2.6 average rating from 1,817 reviews

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