Wanted to try the new Azzaro aftershave, so did a search on-line which showed that my local Boots branch did not stock it, but it showed that Poole had it in stock. So decided to travel to Poole as it was in stock, and also there was an offer with a free Bag and Hair and body wash with it. So off I went to Poole, got to Boots and asked if they had it and they produced the sampler. I liked the product so decided to purchase, when I asked about the free bag and body wash they said “ we don’t have those but if you purchase it on-line now we can get it sent to your local Boots” and it will be delivered the next day, so went ahead and got them to order it, and asked that the free items would be with it, and they confirmed that it would. Next morning went to my local Boots to collect the items, they got the package and gave it too me. I thought this doesn’t look as if it is big enough to hold the bag, on opening the bag outside, you guess it “No Bag”. The invoice that came with it stated there should be a bag and body wash free with this item. The lady rang to see about the bag, straight away, without any checking they said “There is none in the store”, so basically tough, no we will try and get you one. I got the lady to check the Boots website and it is still showing that you get the bag and body wash with this item. So Boots are still selling this item with incorrect information, if there is none in the Warehouse and they have none left why still advertise it. Will be giving up my Boots card and going to a different opticians after this lack of customer service !!!!!!!