I have had problems with my glasses from Boots, since I bought them at the Tewkesbury branch about a year ago. The lenses in the first glasses were wrongly fitted which meant my distance vision was blurred. After trying to adjust them to fit staff at the store eventually decided on a remake. I wasn't happy with these glasses because they didn't feel right and the reading area of the varifocal lenses is too far down the lens. I was made to feel like a "problem" customer so I decided to take them in the hope they would bed in......they haven't! Boots failed in every aspect of the glasses fitting process and the customer service was among the worst I have ever experienced. They should have persisted until they got it right. I would certainly NOT recommend.