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Steve Downings
Yesterday being Monday the 22 October 2018 I visited the boots opticians in Bognor Regis. While there I witnessed the worst customer relations that anyone could expect to encounter. The Manageress there who I saw on her tag named as Laura was rude and arguing loudly and openly for everyone there to hear. She was a complete disgrace to Boots which is suppose to be a very good reputable company. They lost trade from me that day when I was going to purchase both glasses and contact lenses. As long as that manager is in that store I should advise all to avoid it. On the way out I heard two staff in the shop shake their heads and say here we go again...… Obviously its a normal event for them...So come on Senior management sort out this store please,,,,the Opticians ran by this manager is a complete disgrace.
6 years ago
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