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Anonymous
I ordered online with boots and selected next day delivery. I left work early went into store and it wasn’t there. I went the day after again as I called them and they said it should be there. Again it wasn’t there. I went the day after again and it wasn’t there again shockingly. I had to reorder because it went missing. Baring in mind I needed that order 6 days before I needed it. I logged a complaint and no one got in touch. So I contacted them on Facebook and the only thing they could do was apologise. Not only did they not respond to my email but I only got an apology. Pathetic never again will I order from them. They’re not reliable at all.
6 years ago
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Boots has a 2.6 average rating from 1,817 reviews

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