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Anonymous
Terrible , shambolic service at Boots Opticians In Brent Cross. My child went for a regular eye appointment which required the application of Cyclopentolate eye drops to dilate her eyes. After waiting over an hour the assistant advised that the eye drops they had available were out of date ! Why no one regularly checks the expiry on the stock is beyond me. They had us waiting another 30 minutes, apparently in order to source the eye drops from another opticians (Vision Express), who apparently refused to provide it. In conclusion , the assistant advised us to keep calling over the next 3 weeks to enquire whether the drops are back in stock! Suffice to say I won’t be doing that. They clearly need better logistics and service at this place.
5 years ago
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