Booked a private flue vaccination via your online booking system for Friday 14/12/18 at 09:00. Arrived at South Molton store in Devon at 08:55. Staff stated that I should not have been allowed to book on line and that there was no Flu Vaccination for me. They tried to call head office in Nottingham but no answer. They referred me to a competing Chemist within the town and I went there. Staff were very stressed, un-friendly and lacked care. Dreadful customer service and systems do not work.
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