My order supposed to arrive by 14th of December. Was waiting full day and guess what...it never came...next morning received message from delivery company that it will be delivered till 19.00 (second day of waiting, happy days). Eventually some guy ring a door bell and by the time i came downstairs he was gluing a sticker on a door....He handed me small bag saying that it’s my delivery. When i told him that it should be much bigger and suppose to arrive yesterday, he replayed that it 1 of 2 and he have no second one, and I should be grateful that he delivered it on Sat and I might get second part by Monday. Tracking number wouldn't show any useful information, except that it’s been dispatched. Long story short: Boots selected delivery company without giving any other option to customers. That's why i think they should be responsible for delivery and deal with delivery company on their behalf. But it seems like boot does not want to take any responsibility for deliveries and they let you deal with it on your own...