I love BOOTS store in Dover!! The staff are brilliant, nothing is too much trouble!! Yesterday, I went to place an order, in-store from online stock; I was served by CALA and although she was suffering from a very sore mouth, making speaking and smiling difficult, she dealt with my order and purchases in a very friendly, professional manner!! Despite a queue building, she didn't rush me or seem stressed at all, Cala took it all in her stride! Cala is a credit to the Boots company and I'd like to thank her for her help yesterday! Staff such as Cala, Gaby and Tracy ensure that Boots stand head and shoulders above the rest!! Well Done, Cala!!!