Unbelievably rude lady. I went in to fill a single prescription and it was very busy, just this lady serving so I assume she was feeling pressured but that’s not my fault. She said to me that I have my regular load of prescriptions here for collection. I said I hadn’t got a text to say they are ready and that was the second month running. She said I must know when I’m running out and that the computer was responsible not her in a very forceful fashion. The previous month I got a young lady who was very pleasant and apologetic about the lack of text and she said she would double check I’m on the list, I don’t know why this time this lady over reacted and was so rude and defensive. She then said to me not very nicely can I stand to the right so I moved to my right which of course was wrong because she meant my left. I said you should have been clearer and she said whatever, how I hate that word WHATEVER. I could go on but no point. I’m trying to decide if I should avail myself of the free home delivery as seen advertised on TV and remove this high earning business from Boots, my only reason for hesitation is that ultimately it can only end in even less shops for us all and we are all Boots shoppers in this house and never have a problem with the general retail staff.