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An Unhappy Customer
I placed an order on boots.com to my new address. However their system has changed it to my old address ( which it doesn't have on the final page before payment just on the email confirming your order ) and they say there is nothing they can do. They cannot ammend or cancel the order ( I contacted them as soon as I saw on email their system had changed it ). They will not tell me who is delivering it so I can contact them. Really unhappy that in they will not even correct their own mistake - just keep saying it is in their terms and conditions.
5 years ago
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Boots has a 2.6 average rating from 1,816 reviews

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Alice, Customer Support

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