Well where do I begin, I was prescribed two inhalers the pink and the blue one, I phoned my doctor and they said they will send the prescription to Boots, so I went to Boots and the pharmacist asked how can I help you? I said to the pharmacist I'm here to collect my inhalers and the chamber, I then gave my full name, she then asked me when did you request them? I said two days ago I think, she then said that she couldn't find them and she asked me for the name of the two inhalers, which I had no idea what they were called because I'm not a doctor or pharmacist, so I said that it was a pink and blue one including the breathing chamber, she looked on the computer and asked me when did you last have them? I replied oh I'm not sure, a little while ago, she then said there's no record of them on the computer, I said that's odd because I've had them prescribed by my GP and that I was to phone the GP surgery when I needed them again... She proceeded by asking me if was breathless? I said, I can't go without my inhalers what if I have an asthma attack, but she asked me again if I was breathless at the time, I was now getting anxious and worried about not getting my two inhalers. I asked the pharmacist to phone my GP surgery to find out what has happened to my prescription, she took my advice and phoned my GP surgery. The Pharmacist then said you phoned yesterday, it usually takes 48 hours, I then said but surely I can't go without my inhalers, ok it was yesterday I phoned, she asked me are you breathless again, to my shock and now embarrassment and anxiety, I replied again, surely I cannot go without my inhalers why don't you phone my GP and ask him? The pharmacist then asked me to take a seat, so I sat down and listened to the staff sniggering behind the desk, by this point I was feeling absolutely awful, I was anxious, paranoid, worried, confused, embarrassed and upset. I must have sat down like a little school boy for at least twenty minutes before the same pharmacist asked me to the desk to ask me my address, this is after i had already told her my address three times, so I repeated myself again and to my amazement and astonishment the pharmacist had my two inhalers along with my breathing chamber. I left the chemist feeling anxious, angry, confused, embarrassed, shocked and sad that it took so long to give me my prescription that I had phoned in the morning and day before, giving Boots pharmacy plenty of time to make up my prescription, which in my opinion, a very important prescribed medication for asthma. This has not been the first time I've had problems with Boots pharmacy and their prescribing method. I cannot for the life of me understand why the pharmacists question my GP and me, question my medications, make me feel like a child, embarrass me and cause me to become very anxious and upset. I have taken it and put up with it for way too long and now I have had to change my pharmacy to a more satisfactory and professional level and in my opinion understanding pharmacy. Not only have Boots pharmacy lost me as a result of their incompetence and lack of professionalism with my prescriptions but they have also lost my consumerism, for example I used to buy my aftershave, deodorants, shaving utensils and shaving balm and I can assure you that the aftershave I buy is very expensive. To sum up my experience overall, the words disgraceful and incompetent come to mind, lack of understanding, lack of common sense and humbleness, embarrassing, anxiety provocing, time wasting and on some occasions childishness. I am not the first of my family members who have been forced to change their pharmacy from Boots to another, it's a shame and such a pity that Boots has caused me so many problems, it's happened before and it'll probably continue to happen but not for me anymore because the whole inhaler situation was so ridiculous that as a valued customer I have chosen to take my dignity back and spend my money elsewhere. It's with great sadness I've had to write such a long and terrible review but it's also good to get it off my chest.