Booked for an Eye test on Saturday online, all got confirmed. a lady called me from the store saying she was also trying to book it for a customer but it is showing as not available anymore because obviously I got it booked in, so she asked me to cancel mine even though it was fully confirmed, then she can book it for her customer!! I also told her I can not attend another time but still she said I'm so sorry but I have to cancel yours! I believe I had a priority because the system booked me in first. how awful is that!! I WILL NEVER ATTEND BOOTS FOR AN EYE TEST FYI, it was for the Warrington Golden SQ Shopping centre Saturday 11.05.2019