I visited the perfume counter today in Cambridge wanting Clarins stall, a young male was very helpful in showing me where to go. When I got there a young Adult female asked if she could help, I said what I was looking for and said I had a free sachet of the extra firming cream and could I buy one, to this she replied I could and I said could I have the free small sample too. To this she replied 'no' what I am paying £54 for the main one. At this I walked out. Having a draw full of samples I was fuming. Hence she got no sale. Treat people how you would want to be treated, not costing you the sales asst nothing. So sorry Clarins she lost you a sale.