I had a bad experience today with the customer service. I was looking for a minor ailment consultation and asking about if am entitled for a free prescriptions at the Boots Pharmacy in New Kirkgate Leith Edinburgh Shopping Centre, instead of just giving me a quick explanation for me to understand, the guy face looked irritated, annoyed and impatient and the other older man said they cannot help me today which made me feel embarrassed. I will never come to any boots shops or pharmacy again and talked about my experience to family and friends. I felt discriminated.
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