BOOTS APP!! VERY DISAPPOINTING AND USELESS !! I made an order online for a next day collection in store which was supposed to arrive the next day (as I needed the item for a wedding )........ 3 days later, I am still waiting. Not a single email from the company to update or apologise for the delay! The most annoying part is Using the USELESS APP! I spent almost 3 hours trying to create an order where it’s a nightmare trying to update quantity in shopping cart or proceed to check out! The APP Constantly throws out my password and I had to close the app many times to START ALL OVER again. Very frustrating and a SHAME BOOTS!!! The worst APP/ online shopping system I've ever used. The worst part is, it’s been the same for years and the company is unbothered!!