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Anonymous
Sale on. All checkouts full. Asked lady on perfume counter if she was putting through all boots items on her checkout or just the brand she was selling. Said you would put my items through. So I waited quite a while as she served the customers in front of me. She then said she would serve the customers behind me, as she recognised they had products off her stall. I objected as I had been waiting over 20 minutes saying they should wait there turn. She said she would serve them first as they had some of her products among there shopping. Telling me I should expect to que on sale day. And that that I should go and start queing again at the main checkout. She then went on to serve a further 2 customers before me, who simply waved her products at her to jump the que. I do expect to que on sale days . I did ask if she was serving every body. Charlotte of lancaster your attitude stinks. Your customer service is nil. I will not be shopping at boots again.
4 years ago
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Boots has a 2.6 average rating from 1,816 reviews

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