Boots pharmacy delivery is pathetic. They don't deliver within a reasonable time, when you try and contact them the phone is always engaged and they don't reply to urgent prescription requirements. If they cant carry out the service they shouldn't advertise it. For the future I will never deal with Boots again whether it is the pharmacy area or any other area and I am going to ensure I try and influence all I come into to contact not to use Boots when this Coronavirus is over. Your service really is totally and absolutely unacceptable. Copy of the complaint to the Ombudsman will be sent to you for your information so you can formulate a pathetic excuse.