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Boots Customer - North Somerset
Went to your store in Worle in W-S-M, put my shopping bag into basket at the front door, as easier to manage, thought I would have a lovely shopping experience, but No. I noticed the security guard was following me everywhere, I made it clear, I am Not A Thief, still he follows, went to the pharmacy to get Syndol tablets, told the assistant about my experience, I was near to tears, ( I can assure you, I have a full time job & money in the bank) she apologised & advised she will let the manager know, she was lovely. It has totally put me off going back to that store, I have never been treated or made to feel like a thief in all the time I have been a Boots customer, this experience has hurt me, and I can assure you that it was not in any way a misunderstanding on my part, it was very clear what he was thinking, suggest he goes back to security school!
4 years ago
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Boots has a 2.6 average rating from 1,816 reviews

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