STAY AWAY. FAR, FAR AWAY!
Like a lot of others, I purchased this based on the picture on their website. Again, like a lot of others, what I received was NOTHING like what I ordered. I emailed a complaint and received an email assuring me that this is rare. (Ha. Ha I say) I was asked to send pictures. I sent them pictures of Before Shaking, After Shaking, After Shaking closeup, and their Ad picture. The next day I got a reply - "Sorry you are not happy with your bottle, I have had quality control look at this for me and they are satisfied with the amount of gold that is in each bottle.Sorry for the inconvenience caused to you."
I asked that since quality control was satisfied that I wanted to talk to the owner. Unsurprisingly that has never happened. But surpringly I received an unsolicited bottle today. This one had huge flakes that all floated into the neck of the bottle. I shook it hardily, it looked ok-ish for about 20 seconds, then the flakes all floatred into the neck again. I am currently trying to get them to pick this one up and refund me for the first one.
And refunds are a joke. Apparently they do not offer refunds on "personalised items". And everything they sell is considered to be a "personalised item".
TrustPilot does have a high rating for them. But looking through them, the more recent ratings are 1 or 2 star with the same complaints I'm reading here. They may have once been decent, but that has long declined.
And for the inquisitive amongst you I suggest trying to find ANY relevant information on Todley's Spirit Co.
Classic basement operation. I should have looked deeper into the reviews. Burn me once, but never twice.
3 years ago
Bottle Bling has a
1.4
average rating
from
51
reviews
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