I wish I had viewed the below comments as per other customers experience when dealing with Box. It is quite obvious too see that recent transaction experiences have been less than favourable and clearly this should create a concern for you as a company. I have recently purchased products from your site and have requested a price match - but you have declined my request because apparently "unfortunately we aren't always the cheapest, even though we offer a price match service, some companies are just able to agree on cheaper prices with manufactures or suppliers" which only leads me to think that perhaps you are not correctly sourcing your products from the manufactures... or you are trying to retain significantly higher margins. I can only say that I will not be recommending your company to other gamers / friends and if anything I will positively suggest other suppliers.