poor advertising, poor product poor customer service, what else is there to say about this company , purchased a cheap tablet was not expecting anything grand but did expect it to work, no mention play store would not work on it had to use amazon app store, would not work with my amazon account, set up a new account still would not work, both accounts work on the amazon store but not on app store, tablet comes with no instructions you have to try and work it out from web sites if you can find then , box forum told me i could download play store even gives a link, like box nothing worked