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Anonymous
I ordered a custom build PC from this company. My biggest mistake. They charged 149 GBP for a 10 day build and 20 days down the line, they haven’t even build the PC. I can understand that there may be delays. But it only gets better. After taking full payment, they vanished from the scene. No updates, no correspondence that the order is delayed. No updates on my account on the website either. So, I waited and finally called the customer service the day before the expected delivery. Boy oh boy, I have never met a more condescending person in my life. Each sentence began with “as I just told you..”. Anyway he reassured me that everything is fine and I can take a leave from work the next day to receive the delivery. I received no tracking info even the next day (big surprise). So, I called them again. This time I was told that the item hasn’t even been dispatched. He will “message” the builders to ask for an update and send me a follow up email in an hour. As usual, nothing happens and I call again. Same response this time. I feel that I have been scammed off 2800 pounds. They took money for service they can t provide, treat customers like garbage and have no professional responsibility. Please don’t fall for the promises in the website and avoid at all costs.
2 years ago
Read Box.co.uk Reviews
Box.co.uk has a 4.3 average rating from 2,212 reviews
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