Ordered an LG Blu Ray player 8 days ago but still hasn't arrived that on top of the claim and letter they wrote me that the item has been dispatched on the same day I made the purchase. In other words quick to charge your card but terribly slow to deliver, maybe it comes back to the fact that they urge you to pay the £5.95 for delivery else just wait for ages for the order to roll down from Birmingham to your delivery address. Ridiculous and appalling service. Don't be fooled by the reviews stating fast service, they should also mention how much was paid for that so called fast delivery. Oh by the way I am still waiting for my order to arrive. Shameful service.