I'm surprised you guys even bother to send out goods with a bag. Might as well stick the label on the items own packaging. The item I ordered came in a box itself but that should have been in a box to protect the items packaging. Luckily it arrived with minimal damage. Last time I ordered, a pc case and an optical drive, the drive was loose with no protective packaging just chucked inside the bag with the pc case (which did come in it's own box). I was genuinely surprised it worked still. The ordering process is easy enough, but knowing the post packaging is terrible I doubt I'd be ordering from box.co.uk very often. There's that chance my items might arrive in bits.