The whole experience of the purchasing of the Devolo 1579 dLAN 200 AVplus SE II Pass Through adapters was a very smooth and pain free experience. The service could not be faulted. The Box were very efficient in providing the shipping detail and invoices/payment detail in email and PDF. Now, with regards the actual product. The adapters were as described on the box and the installation was a simple as unwrapping them and pugging them into the wall. They provide excellent connectivity around the house. Overall I would recommend The Box as a place to go for value for money and excellent customer service.