What a disgrace, but sadly not unique. I ordered a Samsung 48 inch 6400 TV for next day delivery. I phoned the company to confirm they had it in stock (previous poor experience from another on line retailer) and was told it was in stock. I then received an email confirming the item had been dispatched and the courier would contact me with a delivery time. By 2pm on the day of delivery no contact had been received. I called Box and was told everything was fine, but they would call me back to confirm. Half an hour later I was called back to say the item would not be delivered and could not be delivered because they did not really have any of the TVs I had ordered in stock and did not know when they would be getting more in. I have had no apology from the company apart from the poor sales person who had the decency to call back. I feel sorry for these people because they are the ones who get the tongue lashing the senior managers deserve. This is not the first time a large company has reported on its web site it has stock available for next day delivery, yet has no stock available. It now seems to be a ploy to get you to place an order and then let you down, knowing that most people will not take it any further and will just wait. Well, I have news for these companies. It is called breach of contract and as such entitles us, the customer, to compensation for this sort of mis-selling. Box have now joined this list of large companies (Homebase, Wickes Amazon Marketplace) who are employing this trick. Avoid using this organisation