I spent £1500 on a brand new MSI GS70 laptop. I was super excited, and the delivery was quick and got here the next working day, however when the laptop got here it had a small mark on the screen. I thought nothing of it deciding it was probably just a few dead pixels which I could live with since I needed the laptop for my university coursework. Over the space of 48 hours the laptop became heavily pixelated with lines all over the centre and bottom left side of the screen making it unusable. I then proceeded to ring save on laptops and explain the situation arranging a return, I was told the laptop would class as dead on arrival and should almost instantly get either a refund or a replacement once they had looked at it. The laptop was picked up and a week later they got in touch saying the screen had been physically damaged. After ringing their customer service department they told me there was NOTHING they could do although THEY HAD SENT ME A DUFF PRODUCT. This is also completely ignoring the 14 day money back guarantee on MSI products. So to summarise I have wasted £1500 on a laptop which is unusable and have to fork out even more money (which I can not afford because I forked out £1500 on a laptop) to have the screen repaired. DO NOT BUY FROM THIS COMPANY, THEY SUPPLY APPALLING SUPPORT.