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David W
Ordered a samsung 4k desktop monitor on Saturday, for delivery today (on next day delivery) and having not received any notification of confirmed delivery time, and not wanting to waste my day off today (tuesday) waiting for an item that doesn't arrive, I made a quick call to box.co.uk to enquire if all was well and if I should be expecting a delivery today. The lady Ive just had the unfortunate experience of speaking to was so abrupt and rude in response to my very simple enquiry that I most certainly will never order from this company again. This was my first and last order. I saved £35 through this company, that bit is great, but frankly I'd rather have saved less or nothing at all and been spoken to in a way that as a paying customer I deserve. I've not even received my item yet, but i'm thinking this item may even be returned so box.co.uk don't have the priveledge of paying the wages of the imbecile with my money. Vile.
9 years ago
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Box.co.uk has a 4.3 average rating from 2,212 reviews
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