Do not order from this company. They do not care at all about the customer. I placed an order for next day delievery and spoke to Blayne from Box to make sure everything will get sent out accordingly. I was contacted by DPD to tell me that the full address not given and I checked DPDs delievery address and my door number was not given. I checked on BOX and my invoice and delivery address is correct but the postage they gave to DPD was incorrect. Spoke to an advisor, Blayne, who thought he could change the delivery date to Monday when it should of came Friday WITHOUT telling me. He told me he would fix the issue and changing the date for 3 days after the promised date, when I paid extra for delivery, is terrible service. A simple double checking of the address was not done. A simple copy and paste of the invoice was not done. Terrible service, never using Box again and making sure anyone I know does not use this terrible company. Getting a refund, also the customer service is beyond terrible.
4 years ago
Box.co.uk has a
4.3
average rating
from
2,212
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.